Translation Services

Seamless Communication in China

Our professional translation services ensure that language differences never limit your China experience, allowing for deeper cultural connections and smoother interactions.

Despite the growing prevalence of translation apps and English signage in major cities, meaningful communication in China often requires human expertise. Our translation services bridge this gap, providing not just literal translation but cultural context and nuance that technology cannot replicate.

We carefully select our translators based on their language proficiency, subject matter expertise, and interpersonal skills. Many have backgrounds in tourism, business, medicine, or technical fields, allowing us to match you with a translator whose expertise aligns with your specific needs. Whether you're negotiating business deals, exploring remote villages, seeking medical attention, or simply wanting to engage more deeply with local culture, our translators ensure clear, accurate communication.

Beyond language translation, our interpreters serve as cultural ambassadors who can explain customs, etiquette, and social norms, helping you navigate complex cultural situations with confidence. This cultural guidance often proves as valuable as the language translation itself, preventing misunderstandings and enriching your overall experience in China.

Service Highlights

Languages: English, French, German, Spanish, Italian, Japanese, Korean, Russian
Professional Translators: Certified, experienced, and vetted
Specializations: Tourism, business, technical, medical, legal
Availability: Scheduled service or on-call assistance
Coverage: All major cities and tourist destinations
Communication: In-person, phone, or video interpretation
Document Translation: Menus, signs, instructions, agreements
Cultural Guidance: Customs, etiquette, and social norms

Translation Service Options

Tailored solutions for every communication need

Dedicated Interpreter

For travelers seeking comprehensive language support, our dedicated interpreter service provides a personal translator who accompanies you throughout your journey. Your interpreter will be available for the duration of your booking, from morning until evening, ensuring seamless communication in all situations. This service is ideal for business travelers, families, and those exploring less-touristed areas where English is rarely spoken.

On-Call Translation

For travelers who need occasional translation assistance, our on-call service provides language support via phone or video call whenever needed. Simply contact our service center, and a translator will be connected to your call within minutes. This flexible option is perfect for independent travelers who are comfortable navigating most situations but want the security of professional translation for specific interactions or unexpected situations.

Business Interpretation

Our specialized business interpretation service caters to corporate travelers with professional translators experienced in business terminology, negotiation protocols, and industry-specific vocabulary. These interpreters understand the nuances of business culture in China and can help navigate complex discussions with precision and cultural sensitivity. Available for meetings, site visits, conferences, and networking events.

Document Translation

From restaurant menus to business contracts, our document translation service ensures you understand written Chinese content. For immediate needs, our translators can provide verbal translation of documents you encounter during your travels. For more complex or formal documents requiring written translation, we offer professional document translation with quick turnaround times and certification when needed.

Shopping Assistance

Enhance your shopping experience with a translator who specializes in retail terminology and negotiation techniques. Whether you're exploring local markets, antique shops, or luxury boutiques, our shopping assistants help you communicate with vendors, understand product details, negotiate prices, and ensure you're making informed purchases. This service is particularly valuable in markets and smaller shops where bargaining is expected.

Medical Translation

Our medical translators provide critical communication support for healthcare situations, from routine pharmacy visits to emergency medical care. These specialized interpreters understand medical terminology and can accurately communicate symptoms, treatment options, and medical instructions between you and healthcare providers. Available for scheduled appointments or emergency situations, this service ensures your health needs are clearly understood.

What Our Clients Say

Hear from travelers who have experienced our translation services

"Our translator Lisa was exceptional and truly enhanced our experience in China. She not only translated conversations but explained cultural contexts that we would have missed otherwise. When my daughter needed to see a doctor for an allergic reaction, Lisa's medical translation skills were invaluable. She stayed with us the entire time and made a potentially stressful situation much easier."

The Garcia Family

Spain

"As a business traveler meeting with potential manufacturing partners in Shenzhen, having James as my interpreter was crucial to our success. His understanding of technical terminology and manufacturing processes made complex discussions flow smoothly. He also helped me understand the subtle cultural dynamics during negotiations, which I believe was key to reaching favorable agreements."

Michael Bergmann

Germany

"We used the on-call translation service during our two-week trip through China, and it was perfect for our needs. Whenever we encountered a language barrier, help was just a phone call away. The translators were always available and incredibly helpful, whether we were trying to order specific dishes at local restaurants or needed help with directions in smaller towns. It gave us the confidence to venture beyond the typical tourist areas."

Claire Dubois

France

Meet Our Translators

Professional interpreters with specialized expertise

Wei Chen

English, French

Tourism, Culinary, Arts

Former tour guide with 12 years of experience in cultural translation. Specializes in art history and culinary terminology. Based in Beijing with extensive knowledge of northern China.

Lin Zhao

English, Japanese

Business, Technology

MBA graduate with 8 years of experience in business interpretation. Previously worked for a multinational technology company. Specializes in technical terminology and business negotiations.

Mei Wong

English, German

Medical, Family Travel

Former hospital interpreter with nursing background. Excellent with medical terminology and health-related situations. Also specializes in family travel and child-friendly explanations.

Jian Yang

English, Spanish

Adventure, Shopping

Outdoor enthusiast and former retail manager. Expert in adventure terminology and shopping assistance. Skilled negotiator who helps clients get fair prices at markets and shops.

Frequently Asked Questions

Common questions about our translation services

For dedicated interpreter services, we recommend booking at least 2-3 weeks in advance to ensure availability, especially during peak travel seasons. For specialized services like business or medical interpretation, earlier booking is advisable. Our on-call translation service requires no advance booking and is available on-demand throughout your trip, though registering for the service before your arrival in China is recommended.

Yes, if you've worked with one of our translators before and would like to request them again, we're happy to accommodate based on their availability. You can also specify preferences regarding gender, age range, specialization, or personality type, and we'll do our best to match you with a suitable translator. For multi-day bookings, we prioritize consistency by assigning the same translator throughout your journey whenever possible.

Standard working hours for dedicated interpreters are 9:00 AM to 6:00 PM, with a one-hour break for lunch. Extended hours can be arranged in advance for special events or evening activities. For early morning or late evening needs (such as early flights or dinner engagements), we can adjust the schedule accordingly. Continuous service beyond 10 hours may require an additional interpreter or premium rates for overtime.

Our on-call service provides 24/7 access to professional translators via phone or video call. Upon subscribing to the service, you'll receive access to our dedicated app and a local phone number to call when needed. When you encounter a language barrier, simply call the service, briefly explain your situation, and you'll be connected to an appropriate translator within minutes. The translator can speak directly with the Chinese person you're trying to communicate with or provide three-way translation during the call.

In addition to English, we offer translation services between Mandarin Chinese and the following languages: French, German, Spanish, Italian, Japanese, Korean, and Russian. For less common languages, we may be able to arrange specialized translators with advance notice, though availability varies. Our on-call service primarily supports major European and Asian languages, while our dedicated interpreter service has the widest language availability.