Flights & Hotels

Effortless Travel Logistics

Our flights and hotels service eliminates the complexity of travel planning, providing you with carefully selected options that enhance your China experience.

Navigating the vast array of flight options and hotel choices for China travel can be overwhelming, particularly when dealing with language barriers, unfamiliar booking systems, and concerns about quality standards. Our flights and hotels service transforms this potentially stressful process into a seamless experience, allowing you to focus on the excitement of your upcoming journey.

We leverage our extensive industry relationships and local expertise to secure optimal flight routings with reputable carriers and accommodations that perfectly match your preferences and budget. Whether you're seeking five-star luxury hotels, boutique heritage properties, or comfortable mid-range options, we personally vet each property to ensure it meets our quality standards for location, amenities, service, and value.

Beyond simply booking flights and hotels, we provide a comprehensive service that includes detailed advice on seat selection, baggage policies, hotel room categories, and special requests. We monitor your reservations for schedule changes or rate adjustments, coordinate airport transfers, and ensure that your accommodations are prepared for your arrival. This attention to detail creates a travel experience that is both effortless and exceptional.

Service Highlights

Flight Selection: Optimal routings with reputable carriers
Accommodations: Personally vetted properties across all categories
Preferred Rates: Competitive pricing through industry partnerships
Strategic Locations: Hotels selected for convenience and experience
VIP Treatment: Special amenities and upgrades when available
Flexibility: Assistance with changes and cancellations
Security: 24/7 support for travel disruptions
Coordination: Seamless integration with your overall itinerary

Flight Services

Comprehensive air travel solutions for your journey to and within China

International Flights

We secure optimal international flights to China based on your preferences for schedule, routing, airline alliance, and cabin class. Our specialists consider factors such as connection times, aircraft types, seat configurations, and in-flight amenities to recommend the most comfortable options. We can book flights using your frequent flyer miles when available or suggest strategies to maximize mileage accrual on your journey.

Domestic Connections

For multi-destination journeys within China, we arrange domestic flights that integrate seamlessly with your international travel and local activities. We select flights with reliable carriers, convenient departure times, and appropriate connection windows. When alternatives such as high-speed rail offer advantages in terms of convenience or experience, we'll recommend these options and incorporate them into your overall travel plan.

Premium Cabin Bookings

For travelers seeking enhanced comfort, we specialize in business and first-class bookings with carriers known for exceptional premium service. We provide detailed information about the specific premium experience on your selected flights, from lie-flat seat specifications to lounge access and dining options. Our relationships with airlines often allow us to secure preferential rates for premium cabins or facilitate upgrades using points or special promotions.

Group Flight Arrangements

For families or groups traveling together, we coordinate seating arrangements to ensure your party can sit together, even on crowded flights. We manage special requirements such as children traveling as unaccompanied minors, passengers requiring assistance, or groups with substantial luggage. For larger groups, we can negotiate group rates and coordinate with airlines to streamline the check-in process.

Pre-Departure Assistance

Before your journey begins, we provide comprehensive pre-departure support including seat selection advice, guidance on baggage allowances and policies, information about in-flight services, and assistance with special meal requests or medical accommodations. We monitor your flights for schedule changes or aircraft swaps, proactively adjusting your arrangements when necessary and keeping you informed of any modifications.

Disruption Management

In the event of flight delays, cancellations, or other travel disruptions, our team provides immediate assistance to minimize inconvenience. We work directly with airlines to secure alternative flights, arrange accommodation if necessary, adjust subsequent travel components affected by the disruption, and advocate for appropriate compensation when applicable. This support is available 24/7 throughout your journey.

Hotel Services

Carefully selected accommodations that enhance your China experience

Luxury Hotel Selection

For discerning travelers seeking exceptional accommodations, we recommend China's finest luxury hotels and resorts. Our selections include international luxury brands known for consistent excellence, distinctive Chinese luxury properties that showcase local culture, and exclusive boutique hotels offering unique experiences. We provide detailed information about each property's character, service philosophy, and signature amenities to help you select the perfect match for your preferences.

Boutique & Heritage Properties

For travelers seeking authentic cultural experiences, we offer carefully selected boutique and heritage accommodations. These include restored traditional courtyard homes, converted historical buildings, and design-focused properties that reflect local aesthetics. We personally inspect these properties to ensure they balance authentic character with modern comforts, reliable service, and appropriate facilities for international travelers.

Value Accommodations

For budget-conscious travelers who don't wish to compromise on quality, we recommend select mid-range hotels that offer excellent value. These properties provide comfortable accommodations, reliable service, and convenient locations at moderate price points. We focus on international chains with consistent standards and well-managed local properties that receive consistently positive reviews from international travelers.

Apartment & Villa Rentals

For extended stays or travelers seeking more space and independence, we arrange serviced apartment and villa rentals in major cities and resort destinations. These accommodations offer the comforts of home combined with hotel-style services and amenities. We select properties managed by reputable companies that maintain consistent standards and provide reliable support services for international guests.

VIP Amenities & Upgrades

Through our established relationships with hotel partners, we secure preferential treatment and special amenities for our clients. Depending on the property and availability, these may include room upgrades, early check-in/late checkout privileges, complimentary breakfast, food and beverage credits, spa treatments, or welcome gifts. We communicate any special occasions or preferences to ensure personalized attention during your stay.

Room Category Guidance

We provide expert advice on selecting the optimal room category for your needs and preferences. Our specialists are familiar with specific room layouts, views, and locations within each property, allowing us to recommend options that offer the best value and experience. For travelers with special requirements such as connecting rooms, accessible facilities, or specific bed configurations, we ensure these needs are properly communicated and confirmed.

Featured Hotel Partners

A selection of our recommended accommodations across China

Luxury Beijing

Peninsula Beijing

Located in the heart of Beijing's historic Wangfujing district, this iconic luxury hotel offers spacious all-suite accommodations with sophisticated Chinese design elements. Guests enjoy exceptional dining options, a world-class spa, and the legendary Peninsula service including their signature fleet of Rolls-Royce limousines.

Boutique Shanghai

The Waterhouse at South Bund

Housed in a restored 1930s warehouse on Shanghai's historic South Bund, this award-winning design hotel offers just 19 rooms and suites with an industrial-chic aesthetic. The rooftop bar provides stunning views of the Pudong skyline, while the location offers easy access to the Cool Docks area and the Bund promenade.

Heritage Xi'an

Sofitel Legend People's Grand Hotel

Originally built in 1953 as a state guesthouse, this beautifully restored heritage property combines French luxury with Chinese tradition. Located within the ancient city walls, the hotel features elegant rooms, a stunning indoor pool, and Italian restaurant Dolce Vita. The hotel's historic significance and central location make it ideal for exploring Xi'an.

Resort Chengdu

Six Senses Qing Cheng Mountain

Set against the majestic Qing Cheng Mountains, this serene resort draws design inspiration from traditional Chinese villages. The spacious villas feature private courtyards or gardens, while the resort offers farm-to-table dining, an exceptional spa, and easy access to both the Dujiangyan Irrigation System and the Giant Panda Research Base.

Scenic Guilin

Banyan Tree Yangshuo

Nestled along the Li River with spectacular views of the karst mountains, this luxury resort offers an idyllic retreat in one of China's most picturesque regions. The elegant villas and suites feature private pools or terraces, while activities include bamboo rafting, tai chi classes, and cycling through the surrounding countryside.

Contemporary Zhangjiajie

Pullman Zhangjiajie

This contemporary hotel offers a comfortable base for exploring the stunning Zhangjiajie National Forest Park. Modern rooms feature panoramic views of the surrounding mountains, while facilities include multiple dining options, an indoor pool, and a spa. The hotel's location provides convenient access to both the national park and Zhangjiajie city center.

What Our Clients Say

Hear from travelers who have experienced our flights and hotels service

"The flight arrangements were perfect for our family of four. Joleefly found us connecting flights with reasonable layovers and made sure we had seats together on every leg of the journey. When our return flight was canceled due to weather, they immediately rebooked us on an alternative route and adjusted our hotel reservation, all while we were asleep in our hotel. We woke up to new boarding passes delivered to our room!"

The Thompson Family

Australia

"The hotel recommendations were spot-on for our preferences. We wanted a mix of international luxury brands and authentic Chinese experiences, and Joleefly delivered perfectly. The boutique hotel in Beijing's hutongs was a highlight - we would never have found it on our own. At every property, we received room upgrades and special amenities. It was clear that Joleefly has excellent relationships with these hotels."

James & Sarah Wilson

United Kingdom

"As a business traveler with a demanding schedule, I appreciated Joleefly's efficiency in handling my flight and hotel arrangements. They secured business class seats at better rates than I could find online and chose hotels that perfectly balanced location, business facilities, and comfort. Their attention to detail - from arranging airport fast-track service to ensuring my hotel rooms had proper workspaces - made my trip remarkably smooth."

Marcus Schmidt

Germany

Frequently Asked Questions

Common questions about our flights and hotels service

For clients booking comprehensive travel packages, our flights and hotels service is included without additional service fees. For standalone flight or hotel bookings, we charge a modest service fee that varies based on the complexity of the arrangements and the level of ongoing support required. This fee is clearly disclosed before booking and reflects the value of our expertise, industry relationships, preferential rates, and continuous support throughout your journey. Many clients find that our negotiated rates and added benefits often offset the service fee.

Yes, we can assist with bookings using your airline miles or hotel loyalty points. For award flights, we provide guidance on optimal redemption options and can help identify available award space. While we cannot directly access your loyalty accounts, we can guide you through the booking process or coordinate with the airline's or hotel's loyalty program service desk. For clients with premium status in airline or hotel programs, we ensure this information is included in your reservations to guarantee appropriate benefits and recognition.

We provide full support for changes or cancellations to your flight and hotel bookings. At the time of booking, we clearly explain the change and cancellation policies for each component of your itinerary. If you need to modify your plans, we handle all communications with airlines and hotels, advocating for flexibility and minimizing penalties whenever possible. For unexpected disruptions such as flight cancellations or overbookings, we proactively work to secure suitable alternatives and ensure any eligible refunds or compensation are processed.

Our hotel recommendations are based on a combination of personal inspection, client feedback, industry reputation, and location suitability. We evaluate properties on multiple criteria including room quality, service standards, facilities, dining options, and value for the category. We prioritize hotels in locations that balance convenience for sightseeing with neighborhood character and safety. For each client, we consider specific preferences such as room size, bed type, noise sensitivity, and desired amenities to match you with properties that best align with your expectations and requirements.

Yes, we offer comprehensive travel insurance options that cover flight disruptions, trip cancellation, medical emergencies, and other travel-related risks. We recommend insurance coverage for all international travel to China, particularly given the potential for flight disruptions and the high cost of medical evacuation if needed. We present multiple insurance options with different coverage levels and clearly explain the benefits and limitations of each policy. While insurance is optional, we believe it's an essential component of responsible travel planning, especially for complex international itineraries.